Frequently Asked Questions
Do you have a question about something that you think we might be able to help with? Here is a list of our frequently asked questions. If you don't find your answer here, feel free to call our school office or drop us an email.
Details of the opening hours of our School can be found in the Contact Us section of our website.
Details of the opening hours for our Nursery can be found on the Nursery Section of our website.
Yes we do. All details regarding our school uniform and how to go about purchasing it is found in the School Uniform section of our website.
All clothing grant information can be found on the West Lothian Council website (opens new window). The school also keeps a stock of new and nearly new uniforms in our Parkhead Threads Sustainability Station. If you want a pack of clothing made up please complete this online form (opens new window).
We can make a clothing bank referral for any uniform items that we don't have in stock, please call the school office for further information.
We are here to support you. Beyond clothing grants, free school meals and milk applications, the West Lothian Advice Shop (opens new window) offers free, confidential advice on benefits and grants. You can also view more resources on the Help with Costs (opens new window) section of the West Lothian Council website.
Yes we can. Our school office can provide you with alternatives for the vast majority of letters that are sent home with children. In addition West Lothian Council now have an Accessibility Function built into their website, which enables the site to be viewed in various languages from our community. For further information please have a look at the West Lothian Council website. (opens new window)
We would discourage parents from trying to talk to a teacher in the morning as they are busy preparing for the school day. We would advise you to speak to the teacher at the end of the school day after all the children have been dismissed. You can also contact the school office on 01506 871404 and arrange for the relevant member of staff to call you back, or make an appointment for a mutually agreeable time.
Yes, firstly we would ask you to look at our Letters and Forms section on our website to see if the forms are there. If they are you can simply print them off and give them to your child to hand in. Alternatively you can ask our school office who will provide your child with a replacement copy to bring home, or we can also email you a copy of any of the documents that get sent home.
Of course! We will need you to fill in some forms and hand them in to the school office. You can download the relevant form from the West Lothian Council website. (opens new window) If you don't have access to a printer then feel free to contact the school office who will arrange for the relevant forms to be sent home with your child. Further information can also be found on our Health and Wellbeing Section where you will also find information about common childhood illnesses.
Ipayimpact is the system that West Lothian Council have chosen for schools to use to collect payments for a variety of everyday school items such as milk, school lunches and school trips. The system is easy to use, you will be given an access code by the school when your child starts with the school. You will maintain the same account for the entire time your child is a pupil with our school. If you are having difficulty accessing Ipayimpact please have a look at the Parent's Guide To IpayImpact (PDF, 5 MB)(opens new window) which covers the basics of getting started and some trouble shooting issues. Please also feel free to download our How To Get Started With Ipayimpact (PDF, 164 KB)(opens new window) guide.
We have a very small car park and as such parking is, unfortunately, restricted to staff only. If you have mobility issues and are attending a meeting during school hours please make your parking needs known to the school office. The school is situated at the end of a narrow residential road and we ask parents to park legally and with due consideration for our neighbours. For more information see our School Travel section
Yes they can! We would encourage you to ensure your child wears a cycle helmet, is a confident cyclist and knows the route to and from school. Your child should dismount from their bike once within the school grounds. We have cycle racks in the school playground where bikes can be left and secured with a padlock or chain. For more information see our School Travel section
We encourage parents to get involved in the school in a variety of ways from attending trips, gardening and volunteering in our school. If you think you would like to come in to the school and help out, please contact the school office for more details. You may also wish to get involved with our PPA and further information on this can be found here.